Privacy policy

Privacy Policy

Last updated: June 2, 2026

Elevon Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Elevon Store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

We may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, payment confirmation, and related payment information.
  • Account information including usernames, passwords, preferences, and settings.
  • Transaction information including purchases, returns, exchanges, cancellations, shopping cart contents, and order history.
  • Communications with us including customer service inquiries and correspondence.
  • Device information including browser type, IP address, device identifiers, and network information.
  • Usage information regarding your interaction with the Services and website.

Personal Information Sources

We may collect personal information from:

  • Directly from you when you create an account, place an order, communicate with us, or otherwise provide information.
  • Automatically through cookies, analytics technologies, and your use of the Services.
  • Service providers acting on our behalf.
  • Business partners and other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use your personal information to process payments, fulfill orders, provide customer support, manage accounts, facilitate shipping and returns, remember preferences, and improve your shopping experience.

Marketing and Advertising

We may use your information to send promotional emails, text messages, and advertisements relating to our products and services.

Security and Fraud Prevention

We use personal information to authenticate accounts, prevent fraud, investigate suspicious activity, and protect the security of our Services.

Communicating with You

We use personal information to respond to inquiries, provide updates regarding orders, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with legal obligations, respond to lawful requests, and enforce our policies and agreements.


How We Disclose Personal Information

We may disclose personal information:

  • To Shopify, payment processors, shipping carriers, analytics providers, customer support providers, and other service providers.
  • To marketing and advertising partners to provide personalized advertising and promotional content.
  • When you direct us to share information with third parties.
  • Within our affiliated companies and corporate group.
  • In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.
  • To comply with legal obligations or protect our rights and the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be shared with Shopify and third parties located in countries other than where you reside.

To learn more about Shopify's privacy practices, please visit:

https://privacy.shopify.com/en


Third-Party Websites and Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.


Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, please contact us so we may remove it.


Security and Retention of Information

We implement reasonable safeguards to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access.
  • Right to Delete.
  • Right to Correct.
  • Right to Data Portability.
  • Right to Restrict Processing.
  • Right to Object to Processing.
  • Right to Withdraw Consent.

You may also unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

We may need to verify your identity before processing certain requests.


Complaints

If you have concerns regarding how we process your personal information, please contact us using the contact information below.

You may also have the right to file a complaint with your local data protection authority where permitted by applicable law.


International Transfers

Your personal information may be transferred to, stored, and processed in countries outside of your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any changes will be posted on this page with an updated revision date.


Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Elevon Store (Operated by Nouriva LLC)
Email: tell-us@elevon.health
Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731, USA
Phone: (615) 569-3743

For the purposes of applicable data protection laws, Elevon Store is the data controller of your personal information.