Terms of service

Terms of Service

OVERVIEW

Welcome to Elevon Store! The terms "we", "us" and "our" refer to Elevon Store. Elevon Store operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Our mission is to provide "Health At Your Fingertips," as we believe our supplements are more than just nutrition—they are a foundation for a healthy lifestyle. Elevon Store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. Please note that our lymphatic drainage supplements and herbal blends are intended for adult use only and should be kept out of reach of children. You represent that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products—including our 21-in-1 Liposomal formulas and upgraded 27-in-1 versions—in our online stores. However, please note the following regarding our herbal supplements:

  • Natural Variations: Because our products utilize concentrated herbal extracts from roots, leaves, flowers, and fruits, natural variations in color (ranging from amber to deep brown) and taste (often described as mildly sweet or honey-like) may occur between batches.
  • Appearance and Texture: Liquid drops may contain natural residue or sediment, and it is recommended to shake them gently before use. For softgel products, it is normal for capsules to stick together or clump during warm weather; this does not affect the quality or efficacy of the supplement.
  • Representations: Colors or product appearance may differ from how they appear on your screen due to your device settings. We do not warrant that the quality of any products will meet your specific expectations, as individual results regarding puffiness, bloating, and energy levels can vary based on personal biology and consistency of use.
  • Supply and Availability: All descriptions of products, including our standard 45-day and 90-day supply offerings, are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities on a case-by-case basis.
  • Legal Disclaimer: Statements regarding our dietary supplements have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease or health condition.

SECTION 3 - ORDERS

When you place an order for our 21-in-1 Liposomal formulas or other wellness products, you are making an offer to purchase. Elevon Store reserves the right to accept or decline your order for any reason at its discretion. Given the high demand for our specialized formulas—with some versions seeing over 5,000 units bought monthly—we may limit orders to ensure consistent supply for all customers.

Your order is not accepted until Elevon Store confirms acceptance via email. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, especially when choosing between our standard 45-day supply or our upgraded 90-day versions, as we may be unable to accommodate cancellation requests after an order is processed for shipment.

In the event that we make a change to or cancel an order, we will attempt to notify you via the contact information provided. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time the order is placed and will be set out in your confirmation email.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, or customs charges. Prices in the Elevon Store may differ from prices offered on third-party platforms or retail partners.

You agree to provide current, complete, and accurate purchase and account information. You represent and warrant that:

  • The credit card information you provide is true and complete.
  • You are authorized to use the payment method.
  • Charges will be honored by your financial institution.
  • You will pay the posted prices, including applicable taxes and shipping.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services—including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, instructional videos, and the design thereof—are owned by Elevon Store, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, or create derivative works without our prior written consent.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties of any kind.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Elevon Store is powered by Shopify, which enables us to provide the Services. However, all sales and purchases made through the Store are made directly with Elevon Store.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Elevon Store.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information as necessary to provide and improve the Services.

SECTION 11 - FEEDBACK

If you submit reviews, comments, feedback, photos, testimonials, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and display such content in any medium.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct such issues and to update information at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:

  • For any unlawful purpose.
  • To violate any applicable laws or regulations.
  • To infringe intellectual property rights.
  • To transmit viruses or malicious code.
  • To collect personal information of others.
  • To send spam or misleading information.
  • To interfere with security features of the Services.

SECTION 14 - AGENTS

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services.

Agents must identify themselves appropriately and must not circumvent access controls, CAPTCHAs, or security measures.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice.

SECTION 16 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

STATEMENTS REGARDING OUR DIETARY SUPPLEMENTS HAVE NOT BEEN EVALUATED BY THE FDA. OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR HEALTH CONDITION.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, ELEVON STORE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES OR PRODUCTS.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Elevon Store, Nouriva LLC, Shopify, and their affiliates from any claims arising out of your breach of these Terms or misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Elevon Store regarding the Services.

SECTION 21 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent.

SECTION 22 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Texas and the United States.

SECTION 23 - HEADINGS

Headings are included for convenience only and shall not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time by posting updated versions on our website.

SECTION 25 - CONTACT INFORMATION

Trading Name: Elevon Store (Operated by Nouriva LLC)

Email: tell-us@elevon.health

Business Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731, USA

Business Phone: (615) 569-3743

EIN: 32-0842855